![]() You are a friendly chatbot for the Social Intents with website at Make sure to point to your website URL in the instruction phrases to help guide ChatGPT in the types of answers it provides.įor instance, we use this phrase in our demo chatbot: Generally you can use this to convey tone, types of answers, where to point visitors, etc. The first is to use the Instruction Phrases to allow to you send an initial System message when starting a chat to give your ChatGPT bot some context. There are 2 parts to training your ChatGPT chatbot. Train your ChatGPT Chatbot with your Website Content Once your agents answer the chats, then the bot drops out of the conversation.Ĥ. When one of these phrases is matched, we invite your human agents by sending Live Chat Invites to Microsoft Teams, Slack, Zoom, or Webex. The Human Escalation trigger phrases can be used to match on user intent when they want to reach to a live agent. Next you can customize your ChatGPT Welcome text with a Default Welcome Response, and Quick Reply buttons to help direct your users. We choose the current chat model: gpt-3.5-turbo.Ĭopy your OpenAI API Key into the field called: ChatGPT API Key. You can have a chatbot only, then invite agents later, have it pick up only when your live chat agents are offline or miss a chat, or join the same time your agents join.įor ChatGPT Model, you can choose any of the models the OpenAI supports with the Chat API: ![]() You can then decide how you want your chatbot to be invited into the chat. In your Chatbot Settings name your bot, choose an avatar for the chat bot and select Chatbot Type of 'ChatGPT with OpenAI'. Now that you have create a Live Chat app, go to the Chat Settings in Social Intents by clicking on My Apps, then Edit Settings of your chat widget. ![]() Add your OpenAI API Key to Social Intents Now create a new API Key to use in your Social Intents Chatbot Settings for integration.ģ. Once logged in to OpenAI, click on your profile and select 'View API keys' If you haven't already, sign up for your OpenAI account here: You can copy and paste this code snippet into your website in order to enable your chatbot on your own site. Otherwise, you can answer the chats directly in our web-based dashboard.Īfter creating your Social Intents account and adding a live chat widget, we'll generate a code snippet for you. You can answer chats in Microsoft Teams, Slack, Zoom, or Webex. The integrations will be used to invite in Live Chat agents when you want to escalate a website chat from the chatbot to live chat agents. Once you sign up you can pick an integration with Teams, Slack or a standalone account. If you don't already have an account with Social Intents, simply register for a Free Trial. ![]() Create a Social Intents Live Chat account Add your OpenAI API Key to your Social Intents chatbot settings.ġ.Create your OpenAI API Key after registration.Create a Live Chat app in Social Intents.Here's a step by step guide to creating your first website chatbot with ChatGPT and Social Intents Prerequisites Direct your website visitors to website information with a chatbot. ![]() Register leads to your service with a chatbot.Setup Human Escalation Trigger phrases that will invite agents to your visitor conversations.Set up initial System messages for the ChatGPT API.Train ChatGPT on your website content, articles, and knowledge base.Here are some things you can do with ChatGPT + Social Intents: Monitor all conversations real time and take over any chats as needed. With your ChatGPT enabled website chatbot trained on your own data, you can you can easily deploy a ChatGPT powered customer service chatbot that will answer your visitor questions, can stay up to date with your latest content and articles, and can even escalate conversations to your agents when the right time comes. The chatbot is easily deployed to your website, fully customizable, and can leverage the latest models from OpenAI using your OpenAI API Keys so you have full control over models, training phrases, and training content. Anyone at your company can train the chatbot by simply entering urls of your website, help site, or knowledge base. In this article we're going to show you how you can easily add a ChatGPT powered chatbot to your website and train it on your own data with a simple click of a button. How to train ChatGPT on your own data with a custom chatbot Here are the steps to train ChatGPT on your own data for non-technical users. ![]()
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